Privacy Policy & Terms

Privacy Policy

This section covers all of the general data practices:

  • What data we collect: (name, email, address, purchase history, usage data, cookies, etc.)

  • How we use it: order fulfillment, customer support, service improvement, marketing (if opted in), legal compliance

  • Sharing data: with service providers (payment, shipping, analytics), affiliates, business partners, or as required by law

  • Your rights: CCPA/GDPR rights (access, deletion, opt-out of sale, do-not-track, etc.)

  • Retention & security: how long data is stored, how it’s protected

  • Contact info for privacy-related requests

 

Mobile Consent (SMS/MMS Terms)

  • Program Description: LuLu Fresh may send recurring SMS/MMS messages about orders, product launches, and promotions.

  • Consent: By opting in (via website pop-up, checkout box, or keyword), you agree to receive automated texts at the number you provide. Consent isn’t required to purchase.

  • Message Frequency & Cost: Message frequency varies. Standard message & data rates apply.

  • Opt-Out: Reply STOP to unsubscribe. Reply HELP for support. Opting out of marketing doesn’t affect transactional texts (e.g., order updates).

  • Eligibility: Must be 18+ or have parental consent. By subscribing, you confirm you’re the owner or authorized user of the phone number.

  • Carriers: Not liable for delayed or undelivered messages.

  • Privacy: SMS-related data (phone number, message logs) is treated as personal data and covered by this Privacy Policy.

  • Changes: We may update SMS terms; changes will be posted here.


Contact Us